Returns & Exchanges
We want your LVAD 3 gear to fit right and work for you. If it doesn't, here's how we make it right.
30-day returns
You have 30 days from delivery to return unworn, unwashed items in their original condition for a refund to your original payment method. Because our shorts are worn against the skin, we can only accept returns of items that are clean and free of wear.
Size exchanges
Need a different size or the other driveline side? We'll exchange it. Contact us with your order number and what you'd like instead, and we'll walk you through it.
How to start a return or exchange
Email us or use the contact form with your order number and the reason for the return. We'll reply with instructions and a return address. Refunds are processed within 5–10 business days of us receiving your return.
Damaged or incorrect orders
If your order arrives damaged or isn't what you ordered, contact us within 14 days of delivery and we'll replace it or refund you in full — including shipping.